Falak Souq is committed to protecting the privacy and security of the personal information that we collect from our users. This Privacy Policy outlines the types of personal information we collect, how we use and share this information, and the steps we take to protect the privacy and security of your personal information.
Falak Souq collects personal information when you create an account, place an order, participate in surveys or contests, or communicate with us through our website or other channels. This information may include your name, email address, telephone number, postal address, payment information, and any other information you choose to provide.
Falak Souq uses your personal information to provide you with our products and services, to communicate with you about your orders and account, and to send you promotional and marketing materials. We may also use your personal information to improve our website and services, to analyze and understand our user base, and to detect and prevent fraud.
Falak Souq does not sell or rent your personal information to third parties for marketing purposes. However, we may share your personal information with third-party service providers who perform services on our behalf, such as shipping providers, payment processors, and data analysis firms. We will only share the personal information necessary for these third parties to perform their services, and we require that they protect the privacy and security of your personal information and use it only for the purpose for which it was shared.
You have the right to access and correct your personal information, and to request that we delete your personal information. You can also opt out of receiving promotional and marketing communications from us by following the instructions in those communications.
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable laws. We will provide notice of any material changes to this Privacy Policy by posting the revised Privacy Policy on our website.
Falak Souq uses cookies and other technologies to improve the functionality and user experience of our website and to track website usage and analytics. A cookie is a small data file that is stored on your device when you visit our website. Cookies enable us to remember your preferences, track your website usage, and provide you with relevant advertisements and promotions. You have the choice to accept or reject the use of cookies through your browser settings. If you choose to reject cookies, you may still use our website, but some features may be limited or not function as intended. By using our website, you consent to our use of cookies and similar technologies in accordance with this Privacy Policy
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights and choices, please contact us at customersupport@falaksouq.com or call us on +971 52 709 7967 during business hours.