Introduction

Welcome to Falak Souq, a website Developed by Ribs Technologies (hereafter referred to as "Company," "we," "us," or "our"). By accessing and using our website, you agree to be bound by the following terms and conditions (hereafter referred to as "Terms of Use"). If you do not agree to these Terms of Use, please do not use our website.

Purpose

Our website is a platform for customers to purchase food appliances and cookware products (hereafter referred to as "Products"). Our aim is to provide high-quality Products and a seamless online shopping experience for our customers.

Products

All Products listed on our website are subject to availability. We reserve the right to discontinue or modify any Product at any time without prior notice. The prices for Products listed on our website are subject to change without notice.

Order Processing

By placing an order for Products on our website, you agree to pay the price for the Products, including all applicable taxes, shipping and handling charges. We reserve the right to cancel any order if we determine that the price was incorrect or if the Product is no longer available.

Payments

We accept payment through various methods, including credit card, debit card,( In Future we accept  COD (Cash on Delivery). By submitting payment information, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge your payment method for the total amount of your order.

Shipping

We aim to ship Products within a reasonable time after receiving your order. However, we do not guarantee delivery dates, and we shall not be liable for any damages resulting from a delay in shipping.

Returns and Refunds

If you are not satisfied with a Product you have received, return it to us within a specified period of time, as stated in our Returns Policy. If a Product is returned in accordance with our Returns Policy, we will issue a refund or exchange the Product, as applicable

User Content

Our website may allow you to submit, upload, publish, or otherwise make available content, including but not limited to text, photographs, and videos (hereafter referred to as "User Content"). By making any User Content available through our website, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, and otherwise exploit your User Content in connection with the operation of our website or the promotion, advertising, or marketing of our website, in any form, media, or technology now known or later developed.

Disclaimer of Warranty

Our website and its content are provided on an 'as is' basis without any representations or warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose.